BAOBO · Client care

Shipping & returns.

Dispatch in 1–2 days

Delivery in approx. 7–10 business days after dispatch

Available destinations, shipping and taxes are confirmed at checkout. Customs and local delivery may affect estimates.

Shipping is calculated after the destination country is entered at checkout. The default rate is USD 25; country-specific rates may be lower. Remote destinations can carry a surcharge, which is shown before payment.

Tax is calculated for the destination at checkout. Where a country-specific tax rule exists it is used; otherwise the default rule applies. If no tax rule is configured for the destination, checkout is blocked rather than assuming zero tax.

We accept returns within 30 days of delivery. Items must be unused, in their original condition and packaging. Contact client care before returning anything. Refunds are returned to the original payment method after inspection.

If a parcel arrives damaged, keep the packaging and contact us within 48 hours so we can open a carrier claim.